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CPD PROGRAM 2024
ABOUT THE PROGRAM
Registration closes : 15 DECEMBER 2024 Last date for answer submissions : 31 DECEMBER 2024
The newsletters and questions are posted on the website at the beginning of every month. They can be printed and read at leisure over the next month. There will be 10 electronic newsletters in total (commencing 1 March 2024 – 31 December 2024) each worth 3 CPD points and therefore a total of 30 CPD points for the year. 5 points for Ethics, Human Rights and Medical Law will be included in May-September's newsletters. What is the pass mark? The minimum requirement is a result of 70% to receive 3 CPD points per newsletter. What if I do not get 70%? You have 2 tries to submit your answers, to acquire the required minimum. No points will be allocated thereafter. If you do not achieve 70% after 2 tries contact the GIO. How long will I have to complete the newsletters and submit my answer sheets? Newsletters and questions will stay on the web for the year. Submitting the answers on a monthly basis will keep you up to date. The last day for submissions for the year is 31 December 2024. In accordance with our accreditation with the HPCSA, NO EXTENSIONS are allowed. What is the Quality Assurance Survey request?: We request that you assess the monthly newsletters annually and highlight areas of interest that are not adequately covered. Who will keep record of my CPD status? Your answer submissions will be logged on our website and your CPD points will reflect on your certificate. All points are submitted to the HPCSA on a monthly basis. An accurate record of your monthly points will be kept by the GIO. It remains your responsibility to ensure that your points are also reflecting on your HPCSA profile. CPD Certificates On completion of the 10 newsletters, you can generate your certificate from the GIO website stating your total number of points with your relevant details required by the HPCSA.
Records of your CPD status will be kept by the GIO for the next 3 years as required by HPCSA.
Certificate Vault You can store all your CPD Certificates (even from other providers) in GIO’s Vault. Simply upload your files once you have logged in.
WEBSITE PROBLEMS:
PROBLEMS LOGGING IN:
1. FORGOTTEN PASSWORD
If you have forgotten your password, click on "here" (Below the login button).
The following window will pop up:
Type in your email address and double click "SUBMIT" . Wait until you see a message that states it has been sent. If no message, click submit again.
Check your inbox for your login details.
2. BLOCKED PROFILE
Your profile will be blocked after 5 unsuccessful attempts (using the wrong login details) The webmaster has to unlock this. Please email ingrid@gio.co.za if you blocked your profile.
3. DUPLICATE PROFILE MESSAGE
This is seen if you already have a profile and are trying to create another profile. To log in, rather select forgotten password to retrieve your login details. This is automatically emailed to you.
UPDATING YOUR PROFILE
How do I update my details? Should you wish to update your details, simply log in, select “Profile” and make and save the changes.
NB: Should you wish to update your email address, please add your password below the email address line, in order to save this change.
PROBLEMS WITH SUBMISSIONS
ERROR MESSAGE WHEN SUBMITTING ANSWERS
1. Make sure that you ticked the box stating it is your own submission. 2. Ensure that you have answered ALL the questions 3. Internet connection issues on your side could result in this.
HPCSA QUERIES
All points from March 2022 onwards have been submitted to the HPCSA by the GIO on your behalf. Points prior to this had to be submitted by each individual practitioner.
When are points submitted?
Points are submitted twice per month (first week and middle of the month) and it can take up to 4 weeks for these points to reflect on your profile. In the following month you will receive an email from the HPCSA stating that your points have been updated.
It remains your responsibility to ensure that your points are reflecting on your HPCSA profile.
You will need to compare your HPCSA profile with the points submitted on your GIO Profile. (see process below)
NB: It is advisable to submit your points on a monthly basis. Multiple submissions on one day has been shown to be problematic for the HPCSA system, resulting in delays.
I received a notification from the HPCSA that I'm non-compliant- what now?
Possible reasons include: - You did not upload your certificates prior to 2022 on your HPCSA profile. Certificates still need to be uploaded manually by yourself prior to 2022. We only submit events from 2022 onwards
- You did not complete all newsletters resulting in less than 30 points for the year. The requirements are a minimum of 60 points over a 24-month period including 10 ethics points. Doing the GIO newsletters will get you the minimum points required, but we still recommend adding a few extra by attending our other courses.
- CPD events have an expiry date of 24 months from date of activity. For example, if you did an event worth 5 CPD points on 01/03/2022, these points would have expired on 01/03/2024 and will no longer count towards your total points. In other words, it is a rolling total.
- You answered more than one newsletter on a day. For some reason, but not always, the HPCSA system didn’t allocate multiple CPD events on a single day. It may be seeing this as duplicates. Although some practitioners like to print the newsletters and questions, answer offline, and then do one big bulk submission, it is advisable to submit answers on a regular basis.
How do I log onto my HPCSA profile? Follow this link to the HPCSA website: https://hpcsaonline.custhelp.com/ Go to Account Overview/MyCPDs and click on "click here". This will give a breakdown of the points submitted. Please note that articles containing ethics points are split into two submissions- 2 Clinical points and 1 Ethical point.
eg. 
You should then compare this information with the completed submissions on your GIO profile: 
Should points not reflect correctly, please email screenshots of the points reflecting on your HPCSA profile to ingrid@gio.co.za
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